ProcessPoint has built a reputation for retaining existing clients while continuing to attract new clients on a regular basis. We believe that our longstanding client relationships are built upon the three core principles behind everything we do: provide expert consulting, guarantee our services in writing and perform them in a manner that meets or exceeds the expectations of our clients. We're happy to say that nearly 20 percent of our customers have been doing business with us for 7 years or more.

What our clients are saying

quotation_mark_opening This was the easiest conversion I've had in 22 years of having my business. quotation_mark_closing
Quick Service owner, Lake Forest Park, WA

quotation_mark_opening ProcessPoint is consultative by nature and a phenomenal resource with vast information... We enjoy the best processing costs out there, nobody can beat it... The online reporting tool is an absolute joy... ProcessPoint consultants are PCI frontrunners... quotation_mark_closing
E-Commerce, Retail Company, 212 US locations

quotation_mark_opening No one else is going to answer their cell phone at 7:30 pm on a Friday night! quotation_mark_closing
Restaurant owner, Seattle, WA

quotation_mark_opening It has been our pleasure to have met and currently be working with ProcessPoint... We have been completely satisfied with our ProcessPoint relationship in all aspects. quotation_mark_closing
Retail Owner, Leavenworth, WA

quotation_mark_opening Kelly, I have discovered the issues related to this security fraud and the problem has been rectified... Thank you for all your help and for bringing this serious issue to my attention... quotation_mark_closing
E-Commerce, Bellevue WA

quotation_mark_opening Kelly, I truly appreciate the commitment to fairness that this gesture displays. I have on many occasions expressed to both you and Joe that the service that is provided by the two of you is exceptional. I know that mistakes happen, we are all human, but it is the way that the customer is dealt with, the follow-up, and the sense of fairness that sets your company apart. quotation_mark_closing
6 year hotel client, Albuquerque, NM

quotation_mark_opening It's like I have my own personal merchant service consultant. quotation_mark_closing
Private school, Seattle, WA

quotation_mark_opening You're a lot more than a vendor, you're a friend now. quotation_mark_closing
Restaurant owner, Seattle, WA

quotation_mark_opening The training was a 9 on a scale of 10... I didn't know anything to start, but it was crazy how easy you made it. quotation_mark_closing
Discount Club, Kirkland, WA

quotation_mark_opening We recently converted all 12 of our corporate owned locations... Joe made the conversion of all the properties as seamless as possible and when we encountered a couple of minor problems Joe and his staff was more than willing to correct the problem quickly. quotation_mark_closing
Kevin Howell (Executive VP), National 9 Inns, UT

quotation_mark_opening We were just days from our busiest time of the year, Christmas, and our credit card network was not functioning properly. They quickly and efficiently converted all of our 15 retail and restaurant locations, many with multiple terminals, to their processing network. Since the conversion, credit card transactions have been virtually trouble free and our discount fees have gone down. quotation_mark_closing
Steve Holtey (Controller), Solitude Mountain Resort, UT

quotation_mark_opening After reviewing the plans of various companies, I came to the conclusion that I would be able to save the most money and receive great customer service from Mr. Hickey. quotation_mark_closing
Joyce Cahill (Controller), Alta Hotel Group, UT

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