ProcessPoint has built a reputation for retaining existing clients while continuing to attract new clients on a regular basis. We believe that our longstanding client relationships are built upon the three core principles behind everything we do: provide expert consulting, guarantee our services in writing and perform them in a manner that meets or exceeds the expectations of our clients. We're happy to say that nearly 20 percent of our customers have been doing business with us for 7 years or more.

What our clients are saying

This was the easiest conversion I've had in 22 years of having my business.
Quick Service owner, Lake Forest Park, WA

ProcessPoint is consultative by nature and a phenomenal resource with vast information... We enjoy the best processing costs out there, nobody can beat it... The online reporting tool is an absolute joy... ProcessPoint consultants are PCI frontrunners...
E-Commerce, Retail Company, 212 US locations

No one else is going to answer their cell phone at 7:30 pm on a Friday night!
Restaurant owner, Seattle, WA

It has been our pleasure to have met and currently be working with ProcessPoint... We have been completely satisfied with our ProcessPoint relationship in all aspects.
Retail Owner, Leavenworth, WA

Kelly, I have discovered the issues related to this security fraud and the problem has been rectified... Thank you for all your help and for bringing this serious issue to my attention...
E-Commerce, Bellevue WA

Kelly, I truly appreciate the commitment to fairness that this gesture displays. I have on many occasions expressed to both you and Joe that the service that is provided by the two of you is exceptional. I know that mistakes happen, we are all human, but it is the way that the customer is dealt with, the follow-up, and the sense of fairness that sets your company apart.
6 year hotel client, Albuquerque, NM

It's like I have my own personal merchant service consultant.
Private school, Seattle, WA

You're a lot more than a vendor, you're a friend now.
Restaurant owner, Seattle, WA

The training was a 9 on a scale of 10... I didn't know anything to start, but it was crazy how easy you made it.
Discount Club, Kirkland, WA

We recently converted all 12 of our corporate owned locations... Joe made the conversion of all the properties as seamless as possible and when we encountered a couple of minor problems Joe and his staff was more than willing to correct the problem quickly.
Kevin Howell (Executive VP), National 9 Inns, UT

We were just days from our busiest time of the year, Christmas, and our credit card network was not functioning properly. They quickly and efficiently converted all of our 15 retail and restaurant locations, many with multiple terminals, to their processing network. Since the conversion, credit card transactions have been virtually trouble free and our discount fees have gone down.
Steve Holtey (Controller), Solitude Mountain Resort, UT

After reviewing the plans of various companies, I came to the conclusion that I would be able to save the most money and receive great customer service from Mr. Hickey.
Joyce Cahill (Controller), Alta Hotel Group, UT