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quotation_mark_openingKelly, I truly appreciate the commitment to fairness that this gesture displays. I have on many occasions expressed to both you and Joe that the service that is provided by the two of you is exceptional. I know that mistakes happen, we are all human, but it is the way that the customer is dealt with, the follow-up, and the sense of fairness that sets your company apart.
...is a growing company and looks forward to a long and prosperous relationship.
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6 year hotel client, Albuquerque, NM
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